Check out our Frequently Asked Questions below. If you still need help please contact us.
🌿 Ingredient FAQ – What’s Inside Matters
Are all your products really handmade?
Yes! Every single item is made with love by our small team right here in Sand Springs, Oklahoma. From designing and printing to pouring and packaging, we handle everything in-house!
Are your products made with clean ingredients?
Yes! We use high-quality, clean ingredients across all of our products—from candles and wax melts to diffusers and sprays. That means no harsh chemicals, no phthalates, and no unnecessary junk—just formulas you can feel good about.
Are your products cruelty-free?
All of our items are cruelty-free. We never test on animals—just happy humans who love handmade goods!
📦 Orders & Shipping
How long does it take to ship my order?
We handmake and pack your order with love! Please allow 3–5 business days for processing, plus shipping time. You'll get tracking info as soon as your order ships.
Do you offer local pickup?
Yes! We are located in Sand Springs, OK so if you are near Tulsa or the surrounding areas you can select "Local Pickup" at checkout. We'll notify you when your order is ready for pickup.
My order arrived damaged—what should I do?
Oh no! We’ll make it right. Please email us at shopmakerschoice@gmail.com within 3 days of delivery with photos, and we’ll be in contact!
🛍️ Wholesale & Custom Orders
Do you offer wholesale pricing?
Yes! We love partnering with boutiques, gift shops, and zoos. You can visit our Wholesale page to request access or reach out directly for more information!
Can I customize a scent or design for an event or shop?
Absolutely! We offer custom label designs and scent options for special events, boutiques, and branded collaborations. Minimum order quantities apply—just contact us to get started!
Do you offer fundraising or group order discounts?
Yes, we do! Our products are great for fundraisers or team gifts. Send us a message with your idea and we'll help create something special.